Privacy Policy

18th October 2024

What This Policy Covers

At Clyde Property Mentors, based here in Glasgow, we get that your privacy is a big deal. This bit explains how we handle your personal information. It tells you what we collect, why we collect it, what we do with it, and what your rights are. We keep things straightforward, no fancy legal talk.

The Bits of Information We Collect

When you get in touch with us – maybe you fill out a form, send an email, or give us a ring on the phone – we collect some details. This usually includes your name, email address, phone number, and whatever you tell us about your commercial property investment goals. We only collect what we need to help you out with your property questions or our mentoring services. We don't go digging for extra stuff.

What We Do With Your Details

We use your information to do a few things: * **To Talk to You**: We need your contact details to reply to your questions and calls. * **To Help You**: So we can give you the right advice and sort out our mentoring services for you. * **To Keep Things Running**: For our own records, like any proper UK business needs to do. This helps us know who we're working with and what we've discussed. * **To Get Better**: Sometimes we look at how people use our site or services to see where we can improve. This is always done with groups of data, not individual details, so no one can tell it's you.

Do We Share Your Information?

Simply put, we don't sell your personal information to anyone. That's just not our style. We only share your details if: * **The Law Says So**: If the law in the UK tells us we must, then we have to. * **To Deliver Our Service**: Very rarely, we might need to share a tiny bit of info with a trusted partner (like an accountant, if absolutely necessary for legal reasons) to help us help you. But we'd always ask your permission first and make sure they keep it safe too.

Keeping Your Info Secure

We take common-sense steps to protect your personal information. We keep our computers secure with passwords and the like. Any paper records (which are very few) are kept in a safe place. We do our best to stop unauthorised folks from getting their hands on your data. Nobody wants their details floating about, and neither do we.

Your Rights Over Your Data

You've got rights when it comes to your personal information. You can: * **Ask What We Have**: You can ask us what information we've got about you. * **Ask for Corrections**: If something's wrong, you can ask us to fix it. * **Ask for Deletion**: In some cases, you can ask us to delete your personal information. Just give us a shout if you want to sort any of these out. We're happy to help.

A Word on Cookies (The Digital Kind, Not the Biscuit Kind)

Our website might use small files called 'cookies'. These are bits of code that help our website work properly, remember your preferences, or tell us how many people are visiting and what pages they look at. It helps us make the site better for you. You can usually turn cookies off in your internet browser settings if you don't fancy them. Our site will still work, but some features might not be as smooth.

Changes to This Policy

We might need to update this Privacy Policy now and then, especially if things change in how we operate or if new laws come in. When we do, we'll put the new date at the top of this page. It's a good idea to check back occasionally to see if anything's changed.

Want to Talk About Your Privacy?

If you have any worries, questions, or just want a chat about how we handle your personal information, please get in touch. We're here to make things clear. You can reach us at: Email: [email protected] Address: 89 Broad St, Glasgow G40 2QL, UK